AssetWise System Management Console Help

Health and Performance

The Health & Performance node:

  • Lists API endpoints of the Health Monitor service
  • Contains the performance monitor
  • Contains tracing configuration options.

Health Monitor service provides system administrators basic operational information about AssetWise services accessible with standard browsers.



For IT administrators, this section should be self-explanatory. The components that are listed at the root of Health & Performance relate specifically to AssetWise entries. Expand Health and Performance and you will see two subnodes, Performance and Tracing, which are linked to the relevant areas of the operating system's performance monitoring tools. Expand each of these subnodes to select what you want to monitor.

Health and Performance node - Performance Monitor. Lets you observe the performance in different areas: Memory usage, Network usage, Process Usage, Storage and etc.



Tracing allows to monitor and log a separate service or application behavior into a Seq server. Having services or application logs make it easier identifying issues.

When you install AssetWise Server, you will get a default configuration that specifies http://localhost:5341as the Seq listener URL, with a Trace Level of "All" (4) on all AssetWise Services, SMC, and Director. If that is your URL, no changes are needed. If your URL starts with https: or is otherwise different, you may configure it in AssetWise System Management Console, from Health and Performance -> Tracing.

This URL is used by all AssetWise software on the local machine, and you cannot use AssetWise System Management Console to view or edit the Seq configuration for a remote AssetWise server. To configure Seq server URL for remote server using AssetWise System Management Console, you must run AssetWise System Management Console on that server

Note: Seq server URL configuration for the remote server can be done using PowerShell, but not using AssetWise System Management Console


Health and Performance node - Tracing Configuration

Changing Trace Level

From the same Tracing dialog, you may also change the Trace Level for most services. Available Tracing levels are:

  • Errors - logging only errors for the selected Service
  • Errors and Warnings - logging errors and warnings for selected Service
  • Errors, Warning and Information - logging errors, warnings and information for selected Service
  • All - logging everything for selected information. This is a Default value specified during installation.
  • Off - tracing will be turned off for this Service
Remember: You should always restart the Service Manager after changing any Seq Configuration parameters.

Modify Trace Level for other Services or Applications

Trace Level configuration for some services and applications, such as the Service Manager, Director, and AssetWise System Management Console itself are not covered by the Trace Configuration dialog in AssetWise System Management Console. As of the 16.7.24 production build, all the Services are delivered with an initial of 4 (All) value for Trace Level, so you should only need to manually change this if you want to disable or reduce the level of logging. There should be no need to do this unless the overhead of tracing has a demonstrable impact on performance, as the Seq interface has plenty of ways to filter and limit the log data that you see. In order to change Trace Level, you need to:

  1. Search for service or application's .exe.config file, under Program files (typically C:\Program Files\Bentley\eB\Server or C:\Program Files (x86)\Bentley\eB\Director)
  2. Open file As Administrator with your preferred text editor.
  3. Find <system.diagnostics> Tag and change <TraceLevel> value.
    <system.diagnostics> 
               <switches> 
                 <add name="TraceLevel" value="3"/> 
               </switches> 
               ... 
               ... 
             </system.diagnostics>
  4. Save file and restart the Service Manager.
  5. Repeat the steps to change Trace Level for other services or applications.